The Management Development Series is designed for businesses and individuals who would like to improve their skills in a wide range of people- and task-management skills. Northeastern State University is offering these workshops on demand. If you or your company would like to take advantage of this opportunity, please contact the Continuing Education department at (918) 444-4610 or willia41@nsuok.edu to schedule dates and times that best meet your needs.
Introduction to Management
This course helps managers gain or improve skills that will enhance productivity, reduce stress, improve relations with team members, and prepare for increased responsibilities. Definitions of management are discussed along with management styles and indicators of bad management. Core management task skills to be introduced include: stress management; planning and organizing; goal setting; scheduling work and activities; coordinating work and activities of others; monitoring processes, materials, or surroundings; decision making and problem solving; effective communication; time management; delegating; managing innovation and change. Core management people skills to be introduced include: establishing trust; team building; interviewing and selection; building relationships; teamwork; motivating and influencing others; managing expectations; managing conflict; developing self and others; monitoring and evaluating performance.
Date: June 19th, 2012
Length: 4 hours
Location: BA Campus, Room A170
Fee: $89
Instructor: Dr. Dana Shelton
Delegating
This course examines the process of delegation. Topics include: process of delegation; delegation risks; common reasons for reluctance; authority and accountability; providing support; and monitoring progress.
Date: June 21st, 2012
Length: 2 hours
Date:
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Decision Making and Problem Solving
This course examines the decision making process, various tools to aid decision making, and problem solving techniques. Topics include: decision making techniques; defining problems; prioritization; potential causes; generating solutions; implementation of the chosen solution; and monitoring to ensure problem is solved.
Date: June 26th, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Developing Self and Others
This course examines the ongoing process of developing oneself and others. Topics include: assessment; developing knowledge, skills, and abilities; defining and implementing development plans; coaching others; and giving and receiving feedback.
Date: June 28th, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Effective Communication
This course examines the different forms of communication including written, oral, and presentation skills. Topics include: barriers to communication; active listening; writing skills; appropriate email; holding effective meetings; nonverbal communication; and preparing successful presentations.
Date: July 10th, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Establishing Trust
This course examines the factors and processes involved with establishing trust in organizations. Topics include: integrity and its relationship to trust; distrust and defensiveness; organizational factors and trust; enhancing trust; rebuilding trust; and managing trust during change.
Date: July 12th, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Managing Innovation and Change
This course examines the processes of innovation and change in organizations. Topics include: the innovation process; generating innovation; forces for change; resistance to change; types of change; generating change; implementing change; and evaluating results.
Date: July 17th, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Motivating and Influencing Others
This course examines the types of motivation and effective methods for influencing others. Topics include: motivation theories; types of motivation; appropriate influence strategies; behaviors to avoid; and managing expectations.
Date: July 19th, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Managing Conflict
This course examines conflict, its sources, and how to manage it effectively. Topics include: types of conflict; sources of conflict; conflict resolution styles; negotiation skills; behaviors to avoid; and strategies to manage conflict.
Date: July 24th, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Monitoring and Evaluating Performance
This course examines the processes and tools for monitoring and evaluating organizational and employee performance. Topics include: setting goals, developing effective performance tools/forms; monitoring employee achievement of those goals; and giving/receiving feedback.
Date: July 26th, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Planning and Organizing
This course examines the key elements of planning and organizing. Topics include: goal setting; prioritizing; scheduling work and activities; coordinating work and activities of others; and monitoring processes, materials, or surroundings.
Date: July 31st, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Team Building
This course examines the nature of teams and how to build effective teams. Topics include: different types of teams; interviewing and selection; building relationships; teamwork; group norms; and motivation.
Date: August 2nd, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton
Time Management
This course examines the issues involved in effective time management. Topics include: different types of time; determining how time is spent; prioritizing tasks; managerial time wasters; managing interruptions and e-mails; the Pareto Principle; procrastination; methods to use time more effectively.
Date: August 7th, 2012
Length: 2 hours
Location: BA Campus, Room A170
Fee: $49
Instructor: Dr. Dana Shelton