Certificate in Business Communications

 
 

 

Communicating clearly and concisely in written and oral formats is critical to your professional success. From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this certificate program will help you create presentations and workplace documents that inform and persuade.

This certificate offers instruction on crafting many of the most common business communication formats: memos, reports, brochures, proposals, presentations, catalogs, and websites. Topics include formal and informal outlining techniques, using email appropriately in an organizational setting, and revising for wordiness, unnecessary phrases, redundancy, and jargon.

Each of these self-paced courses offer an assortment of interactive exercises, selected readings, and self-assessments that will engage you and help you practice effective business communication.

Upon successful completion of all courses in this certificate program, you can download and print a Certificate of Completion.

Courses included in this certificate program are listed at the bottom of this page.


Key Features
  • Expert-supported
  • Mobile-friendly
  • Accessible
  • Badge and credit-awarding
  • Games & Flashcards
  • Real-world case studies
  • Audio-enabled in app

Refund Policy

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, PgMP, PfMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, PMI-SP, PMI-PBA, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.

Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK Guide) Sixth Edition, Project Management Institute Inc., 2017.

The following list outlines the PDUs you will earn for completing this course, based on the certification you have.

PMP /PgMP
Technical: 0 Leadership: 3.5 Strategic/Business: 1.5 TOTAL: 5
PMI-RMP
Technical: 0 Leadership: 3.5 Strategic/Business: 1.5 TOTAL: 5
PMI-SP
Technical: 0 Leadership: 3.5 Strategic/Business: 1.5 TOTAL: 5
PMI-ACP
Technical: 0 Leadership: 3.5 Strategic/Business: 1.5 TOTAL: 5
PfMP
Technical: 0 Leadership: 3.5 Strategic/Business: 1.5 TOTAL: 5
PMI-PBA
Technical: 0 Leadership: 3.5 Strategic/Business: 1.5 TOTAL: 5

Certificate Details

Courses may be taken separately, or as a certificate.

  • Dates: Open enrollment
  • Duration: 365 days
  • Time: 25 hours
  • Location: Online
  • Certificate Fee: $299.00 USD
  • CEUs
  • Total CPEs (ISC)2: 15 | Group A: 0 | Group B: 15
    Total PDUs/Contact Hours: 25 | Leadership PDUs: 11 | Strategic & Business Management PDUs: 2 | Technical PM PDUs: 12
    CEUs: 2.5 (Contact Hours: 25) | HRCI Credits: 15 (General)
  • Code: 01-PRO-BUS-ON

Communicating Collaboratively

In most organizational settings, you'll be expected to work in teams. At times, your team members may not be physically in the same office with you. And yet, communicating effectively within these teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory-level course will help you improve your collaborative communication by providing best practices and effective tips and techniques.
  • Dates: Open enrollment
  • Duration: 90 days
  • Time: 5 hours
  • Location: Online
  • Course Fee: $79.00 USD
  • CEUs: 5 CEUs | 5 (ISC)2 CPEs | 5 HRCIs | 5 PDUs HRCI Credits: 5 Type: Specified - Strategic Business Total (ISC)2 CPEs: 5 Group A: 0 Group B: 5 Total PMI PDUs/Contact Hours: 5 Leadership: 3.5 Strategic & Business Management: 1.5 IACET CEUs: .5
  • Code: 01-PRO-MALA-ON

Course Registration

Effective Business Writing

The ability to write clearly and directly is highly prized in most organizations. Well-written emails and documents can help you earn respect among your peers. And poorly written emails and documents can detract from success at all levels. The ideas, techniques, and checklists in this introductory-level course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. This course will also teach how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.
  • Dates: Open enrollment
  • Duration: 90 days
  • Time: 5 hours
  • Location: Online
  • Course Fee: $99.00 USD
  • CEUs:5 CEUs | 5 (ISC)2 CPEs | 5 PDUs
    Total (ISC)2 CPEs: 5
    Group A: 0
    Group B: 5
    Total PMI PDUs/Contact Hours: 5
    Leadership: 0.75
    Strategic & Business Management: 0.25
    Technical: 4
    IACET CEUs: .5
  • Code:01-PRO-BUS-ON

Course Registration

Effective Emails, Memos, and Letters

Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. Clearly communicating your thoughts, plans and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This course will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.
  • Dates: Open enrollment
  • Duration: 90 days
  • Time: 5 hours
  • Location: Online
  • Course Fee: $79.00 USD
  • CEUs:5 CEUs | 5 PDUs
    Total PMI PDUs/Contact Hours: 5
    Leadership: 4
    Technical: 1
    IACET CEUs: .5
  • Code:01-PRO-BUS-ON

Course Registration

Effective Presentations

The ability to deliver an effective presentation is critical in most job functions. This introductory-level course helps learners organize, structure, and create effective presentations that feature slides as a visual aid. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint, including best practices on word count, graphics, and structure.
  • Dates: Open enrollment
  • Duration: 90 days
  • Time: 5 hours
  • Location: Online
  • Course Fee: $99.00 USD
  • CEUs:5 CEUs | 5 (ISC)2 CPEs | 5 PDUs
    Total (ISC)2 CPEs: 5
    Group A: 0
    Group B: 5
    Total PMI PDUs/Contact Hours: 5
    Leadership: 0.5
    Technical: 4.5
    IACET CEUs: .5
  • Code:01-PRO-TR-ON

Course Registration

Effective Public Speaking

Confidence is a key to delivering an effective speech or presentation. And delivering an effective presentation can be critical to success at work. This introductory-level course helps you develop the skills you'll need to become an outstanding and confident public speaker. It reviews the seven stages of public speaking including defining the audience and crafting your central message, all the way to writing, practicing, and delivering your presentation or speech. This course is an essential part of honing the skill of presenting and setting the stage for the boost of confidence to help you succeed.
  • Dates: Open enrollment
  • Duration: 90 days
  • Time: 5 hours
  • Location: Online
  • Course Fee: $99.00 USD
  • CEUs:5 CEUs | 5 PDUs
    Total PMI PDUs/Contact Hours: 5
    Leadership: 2.25
    Strategic & Business Management: 0.25
    Technical: 2.5
    IACET CEUs: .5
  • Code:01-PRO-TR-ON

Course Registration