Certificate in Supervisory Skills

Whatever your profession. Whatever your field. As a professional, and certainly as a leader, you will be asked to make a decision based on data. This course will introduce the different types of decisions made in an organizational setting, why quantitative analytics is important, and how data quality can affect decision making. Since quantitative analytics is used in various settings, this intermediate-level course also offers insight into how research is used in different sectors. From a management perspective, the course highlights appropriate quantitative methods and ways to ensure quality and accuracy through research design.

• Dates: Open enrollment
• Duration: 90 days
• Time: 5 hours
• Location: Online
• Course Fee: $79.00 USD
• CEUs: .5 CEUs | 5 (ISC)2 CPEs | 5 HRCIs | 5 PDUs HRCI Credits: 5 Type: Specified - Strategic Business Total (ISC)2 CPEs: 5 Group A: 0 Group B: 5 Total PMI PDUs/Contact Hours: 5 Leadership: 2
  Strategic & Business Management: 1  Technical: 2 IACET CEUs: .5
• Code:01-PRO-BUS-ON

Understanding And Managing Budgets

A budget is a detail of expenses and incomes for a set period of time. This introductory-level course covers budgets and how they are used in organizational settings including the uses and functions of master  budgets, operating budgets, sales, production and cost of goods sold budgets, and cash budgets. You will also learn about the budgeting process, and how organizations are using different budgeting techniques to overcome operating challenges.

• Dates: Open enrollment
• Duration: 90 days
• Time: 3 hours
• Location: Online
• Course Fee: $79.00 USD
• CEUs: .3 CEUs | 3 PDUs Total PMI PDUs/Contact Hours: 3 Strategic & Business Management: 2.25 Technical: 0.75 IACET CEUs: .3
• Code: 01-PRO-BUS-ON

ALL Together Now: The Multigenerational Workforce

This course, aimed at HR professionals, is designed to promote age diversity in the American economy by highlighting the business advantages of hiring a multigenerational workforce. The course provides practical and strategic guidance for recruiting and retaining workers across the age spectrum. It draws on a wealth of research and analysis conducted by AARP over the years, which HR professionals will find valuable as they seek to include age in their Diversity, Equity, & Inclusion strategies; design age-inclusive compensation and benefits programs; tailor training and professional development opportunities for a multigenerational workforce; and develop strategies to promote knowledge transfer by presenting older workers with alternatives to traditional retirement.

• Dates: Open Enrollment
• Duration: 90 days
• Time: 8 hours
• Location: Online
• Course Fee: $199.00 USD
• CEUs: .8 CEUs | 8 HRCI Credits | 8 SHRM PDCs
• Code: 01-PRO-HR-ON

Performance Management

In its broadest sense, "performance management" is what every good manager does every day: makes sure employees know what they need to do to achieve the organization's goals, checks to make sure the employees are doing those things, praises employees for doing the right things, and uses constructive criticism when that is not the case. A formal performance management system simply makes sure all those management tasks get done consistently across an organization. This introductory-level course considers these varied elements of performance management. Earn SHRM and HRCI credit while mastering these important elements of human resource management.

• Dates: Open Enrollment
• Duration: 90 days
• Time: 3 hours
• Location: Online
• Course Fee: $79.00 USD
• CEUs: 3 CEUs | 3 HRCIs | 3 PDUs | 3 SHRMs HRCI Credits: 3 Type: General Total PMI PDUs/Contact Hours: 3 Leadership: 1.25 Strategic & Business Management: 1 Technical: 0.75 IACET CEUs: .3 | SHRM Credits: 3
• Code:01-PRO-HR-ON

Handling Difficult Employee Behavior

As a manager, handling difficult employee behavior is now your job. And it can be overwhelming to try to navigate the psychology of poor behavior to try to figure out how to improve the situation.

This course is designed to prepare managers to deal with troublesome and difficult behavior by employees. By effectively addressing, coaching, and counseling employees, you can improve their behavior and improve morale, staff retention, productivity, and teamwork.

This course uses videos to illustrate each behavior type so that you can more easily apply the techniques to your current work environment. Focusing on dealing with the behavior (not the person), tools and techniques for positive change are clear and well-defined.

• Dates: Open enrollment
• Duration: 90 days
• Time: 10 hours
• Location: Online
• Course Fee: $199 USD
• CEUs: 1 CEUs | 10 HRCIs | 10 PDUs HRCI Credits: 10 Type: General Total PMI PDUs/Contact Hours: 10 Leadership: 10 IACET CEUs: 1
• Code: 01-PRO-MALA-ON

HOw To Coach

Managers who lead and manage through coaching providing encouragement, feedback, and support are more successful in "working through others." This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.

• Dates: Open Enrollment
• Duration: 90 Days
• Time: 3 hours
• Location: Online
• Course Fee: $79.00 USD
• CEUs: 3 CEUs | 5 (ISC)2 CPEs | 3 PDUs Total (ISC)2 CPEs: 5 Group A: 0 Group B: 5 Total PMI PDUs/Contact Hours: 3 Leadership: 1 Strategic & Business Management: 0.5 Technical: 1.5 IACET CEUs: .3
• Code: 01-PRO-MALA-ON