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With locations in Tahlequah, Muskogee and Broken Arrow, NSU is Oklahoma’s immersive learning institution. Choose from in-person, blended or online learning options.

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NSU is committed to assisting students in applying and earning scholarships. Whether you are an incoming freshman or a continuing/returning student, NSU has a wide variety of scholarship options for students to choose from.

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Whether you’re an incoming or current transfer student, NSU’s transfer advisors are available to assist you with transcript evaluation, information on degree programs and support services. NSU is where You Belong.

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Whether transitioning to graduate school or returning to higher education, NSU’s graduate college is your next step. Choose from over 25 master's degrees and several certificate programs.

Operations Management

Course Description

This course explores the fundamental concepts and theories practitioners will need to successfully guide operations in manufacturing and service organizations. Modules in this self-paced course introduce key foundational material, describe the interplay of supply chains and demand management, and explain the role that processes and process management play in robust operations. Specific tools, techniques, and methodologies (including Lean, total quality management, and Six Sigma) are presented to show their applicability to operational strategies.

Learning Outcomes
  • Identify the important fundamental aspects of operations management
  • Classify the integration and location factors that contribute to successful operations
  • Demonstrate the part that demand chains play in a productive operations strategy
  • Analyze the importance of forecasting, aggregate planning, and master production scheduling
  • Devise effective process management strategies that can be combined with strategic and tactical plan
  • Summarize how alternative management methodologies can be used to augment operations management programs
Key Features
  • Mobile-friendly
  • Audio-enabled
  • Badge and credit-awarding
  • Real-world case studies
  • Fully accessible
  • Games & Flashcards
  • Expert-supported
  • Video content
Refund Policy

You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes

Estimated time to complete: 10 hours

This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

CAPM®/PMP®/PgMP®

  • Ways of Working PDUs: 4.5
  • Power Skills PDUs: 4.5
  • Business Acumen PDUs: 1

PfMP®

  • Ways of Working PDUs: 4.5
  • Power Skills PDUs: 4.5
  • Business Acumen PDUs: 1

PMI-ACP®

  • Ways of Working PDUs: 0
  • Power Skills PDUs: 4.5
  • Business Acumen PDUs: 1

PMI-PBA®

  • Ways of Working PDUs: 4.5
  • Power Skills PDUs: 4.5
  • Business Acumen PDUs: 1

PMI-RMP®

  • Ways of Working PDUs: 4.5
  • Power Skills PDUs: 4.5
  • Business Acumen PDUs: 1

PMI-SP®

  • Ways of Working PDUs: 0
  • Power Skills PDUs: 4.5
  • Business Acumen PDUs: 1

 

Course Details

  • Dates: Open enrollment
  • Duration: 180 days
  • Time: 10 hours
  • Location: Online
  • Course Fee: $299.00 USD
  • CEUs: 1.0 CEUs | 10 PDUs
    Total PMI PDUs/Contact Hours: 10
    IACET CEUs: 1.0
  • Code:01-PRO-BUS-ON

Register Here