Writing Center Policies

Appointment Policies

  • Writing tutoring priority is given to students with appointments first; then, walk-in students are helped on a first-come, first-served basis. Priority to see walk-ins is not determined by the time of a student’s class or the due date of a student’s assignment.
  • Sessions are a maximum of 45 minutes. If students have a very quick question and do not want any additional assistance, their session might last just a few minutes. If students have a paper that is quite long (e.g., more than 5-7 pages), they will most likely need more than one session to make it all the way through their paper. 
  • Applying feedback: Students are expected to apply feedback between appointments and drafts, regardless of whether they are seeking tutoring for a revised paper or bringing in/uploading a new paper for review. If you have used the Writing Center before, each paper you bring in for tutoring or attach to an online/eTutoring session should reflect the advice you received in your previous session(s). This helps ensure that you are developing your writing skills and taking ownership of the revision process. If you are not applying feedback from one session to the next, we reserve the right to mark your appointment as missed and return the paper without a review or end the tutoring session.
  • If a student is more than ten minutes late for a face-to-face appointment and has not called, the tutor may go ahead and tutor any walk-ins who are waiting. In these cases, the late student might not be able to be seen by a tutor when he/she arrives.
  • The length of the student’s appointment is determined by the appointment time, not the time the student shows up. For example, if a student has a 45-minute appointment that starts at 1:00 and arrives for the session at 1:10, the appointment still lasts until 1:45—the 45 minutes do not start when the student gets there. This is especially important if the appointment is the last one of the day or the last one of a tutor's shift. There is no guarantee a tutor can stay past closing or the end of a shift to help make up the time that the student missed. Students are encouraged to arrive early to allow time to sign in, print out their papers, pull out a copy of the assignment, gather questions, etc.
  • No-Show Policy: Students who have three or more consecutive absences (no-show, no call) will have their WCONLINE account disabled and can receive only walk-in assistance until further notice. Face-to-Face and Online appointments are marked as "no-show" if the student has not arrived or joined the session within 10 minutes of the starting time of the appointment, even if a paper is attached to the appointment. eTutoring appointments are marked as "no show" if the student has not uploaded a paper within 10 minutes of the starting time of the appointment.
  • Students are responsible for remembering the type of appointment they made and their responsibilities with each: Face-to-face appointments require you to be present in the Writing Center. Online tutoring requires you to be in the session at the same time as your tutor. eTutoring requires you to upload a paper by the starting time of your appointment and to indicate in your appointment form the specific areas you’d like the tutor to address.
  • Students may bring more than one paper to be read in a tutoring session as long as the student has received approval from the tutor or coordinator first and as long as consultation over the papers does not go over the 45-minute time limit for tutoring sessions.
  • Students who are working on midterm or final exams must have instructor permission to work on these assignments prior to visiting the Writing Center. When you attend your session, we will assume that you have instructor permission for each class in which you have a take-home exam.

Additional Policies

  • To respect the learning environment of the Writing Center, students should keep voices as low as possible and personal conversation to minimum. Cell phones should be set to silent or “vibrate” mode, and calls should be taken outside the Writing Center.
  • The Writing Center is not responsible for personal property left in the center; if you need to leave for a period of time, take valuable items with you. Do not leave personal property unattended or assume that staff are watching your belongings for you when you are not there.
  • Students are welcome to work quietly in Writing Center space, provided we do not need the space for tutoring sessions. We ask that students adhere to the following provisions:
    o Use the space quietly. Noise disrupts Writing Center work.
    o Silence cell phones.
    o Do not interrupt a tutoring session to ask questions.